Record decisions, owners, due dates and unresolved issues after every meeting.
What was decided, in the words used in the room.
One named person per action — never a team name alone.
A real date. “Soon” is not a deadline.
What is still open, and who will close it.
Who receives the summary, and by when.
Filled example: Decision — support hours published as 10 AM to 6 PM IST. Owner — Ria. Due — Friday, 12 PM. Unresolved — weekend escalation route; Anil to confirm by Monday.
Version 1.0. Personal and internal team use. Examples are fictional. Not a certification or outcome guarantee.