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Services / Business documentation

Business documentation

Proposals, onboarding guides, handover documents and approved working instructions.

The situation

The information exists, but there is no proper document or reusable structure.

WHAT YOU GET
  • Documents built from existing notes and conversations
  • Fact review with the person responsible for each item
  • Editable files with a named document owner
HOW WE WORK
  • Collect context and inspect the existing material
  • Clarify missing facts before drafting
  • Draft in a structure the intended reader can follow
  • Get approval, then check with the people who will use it
Operations, HR and delivery teams

A typical arc.

01

Collect context and inspect the existing material

02

Clarify missing facts before drafting

03

Draft in a structure the intended reader can follow

04

Get approval, then check with the people who will use it

Exact scope, document count, review rounds and fee are agreed in writing before work starts.

Course instead of service

Or learn to do this yourself.

In a course the learner learns to do the work. In a done-for-you engagement Sapna's side delivers it. Fees and expected outcomes are different, so both routes are listed separately.

All programmes
Intermediate

Client Communication & Documentation Kit

Five reusable client-communication documents

Intermediate

Proposals & Business Document Writing

Non-legal business proposal draft and review checklist

Intermediate

SOP & Handover Writing

Usable SOP and handover guide