Examples / Project update
A vague project update
A weekly update where completed work and the approval request sat in the same paragraph, so the reader could not see what was being asked.
ILLUSTRATIVE EXAMPLENO CLIENT DATA
Say It Clearly — with Sapna
Before, after — and why.
ILLUSTRATIVE EXAMPLE
Completed: [approved completed items] · Pending: [remaining items] · Decision needed: [decision and owner] · Next update: [confirmed date and time]
NO CLAIMED CLIENT RESULTSBefore
“The project is almost done. A few things are pending.”
After
Completed: [approved completed items] · Pending: [remaining items] · Decision needed: [decision and owner] · Next update: [confirmed date and time]
Reason for the change
Missing facts were not replaced with confident-looking text. Placeholders and clarification questions were used until the owner confirmed them.
Reader → Purpose → Facts → Structure → Next step
Steps you can reuse.
- Separate completed work from what is still open
- Name the decision and the person who owns it
- Use placeholders where a fact is not yet approved
- Commit to a confirmed date for the next update
TEMPLATE Weekly project update template
