STEP 01
Decision
What was decided, in the words used in the room.
Clear Work Communication Kit / Meetings
Meeting decision & action log
Record decisions, owners, due dates and unresolved issues after every meeting.
Editable templateFILE 02
The structure
Work through it in order.
STEP 02
Owner
One named person per action — never a team name alone.
STEP 03
Due date
A real date. “Soon” is not a deadline.
STEP 04
Unresolved
What is still open, and who will close it.
STEP 05
Distribution
Who receives the summary, and by when.
Filled example
What it looks like in use.
Filled example: Decision — support hours published as 10 AM to 6 PM IST. Owner — Ria. Due — Friday, 12 PM. Unresolved — weekend escalation route; Anil to confirm by Monday.
Illustrative example with fictional names and dates — not client material.
The rest of the kit
Keep going.
EMAILS
Action-focused email template
Organise context, request and deadline so the reader knows what to do.
OpenUPDATES
Weekly project update template
Communicate progress, risk and required decisions without mixing them together.
OpenHANDOVER
Client handover checklist
Clarify deliverables, access, ownership and pending work at handover.
OpenREVIEW
Document review checklist
Check reader, facts, structure and next step before anything is sent.
Open